NS
Nico S

1 reviews | Active since Jul 2016

06 Jul 2016, 19:53

"Soft lock"

<p>Three days of trying to get rid of some mysterious limit on my Vodacom account and getting locked out every night! Cannot get through to Accounts, not even the Vodacom shops can get hold of them!!! At the shop they unlock the lines, only to get locked again at night!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply07 Jul 2016, 05:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team