Social TICKETS are ****

I've been having very bad EXPERIENCES with VODACOM these past 3 /4 Months , Regarding the New Social Tickets they've been selling to Customers ... I've been Purchasing Social Tickets to browse the Internet and Social Networks But then when im browsing then i get a notification saying im being Charged out of bundle rates at a cost of R.... Then im stunned as im on a buddle i just bought ? Im Soooo ****ed off as it's becoming a norm , Then what makes it WORST is i Call into Vodacom then they tell Me Sorry Mam the Social Tickets not working we Experiencing network Problems then toping it off Im on the line for up to 45 / 1hr Explaining myself from 1 person to the Next # Can't DeaL with VODACOM anymore Horrible Service