NZ
Nondumiso Z

1 reviews | Active since May 2015

05 Oct 2018, 22:48

Social media data is not working ?

I thought your issue was resolved when i am on facebook it takes my normal data yet i have social media data which seems not to be working it's been 583 mb from tuesday

0
Replies (2)
Vodacom
Vodacom's reply06 Oct 2018, 09:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Oct 2018, 08:37
Official

Dear Nondumiso,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved.

Regards

Ashwin Abdurahman

Consumer Website Team(SA)