Social bundle disappeared

I bought Three Bundles on Saturday the 27th January. One of which was a 750mb 7 day social bundle. I was working Saturday untill about 10pm and had barely had a chance to check Facebook twice for less than 5 minutes on my phone.

I made an inquiry via the Vodacom app which after a person called. Unfortunately I can not remember the name. They just said I used the whole 750mb of data and refused to look into the problem. Because what the system says can not be wrong.

How is it possible that I can buy a whole GB of data that last me over a week on all my Internet doings but a 750mb bundle let me check Facebook only twice. My phone was in my Handbag behind the counter I was working at. I switched my phone of when I got home and the next morning got a message that its finished.

This is not the firts time. Airtime and dat has gone missing conveniently in the past. When sent messages fell on deaf ears and blind eyes