BD
Bruce D

1 reviews | Active since Feb 2011

27 Aug 2015, 16:25

So you are just ignoring me then?

I posted a previous complaint here about not getting the 082 number I wanted and Faz showed me the middle finger in an email - before my earlier complaint. <br> I complained about the high cost of Vodacom's data bundles.<br> Vodacom 2Gig = R249<br> MTN 2Gig = R169<br> Nothing happened. <br> Now I have a new complaint. <br> I have spoken to 6 different Online Sales Vodacom consultants regarding the upgrading of an existing number with a new 24 month contract and a new handset.<br> Nothing happens. <br> I have given my number to the online consultants and never ever received a call back. <br> So it is true then. <br> I should have stayed with MTN and ported all our other Vodacom numbers to MTN where the service is at least better and the data bundles are cheaper and where they actually want the business. <br> I have made the wrong choice to leave MTN in favour of Vodacom it seems after my very short relationship with Vodacom so far.

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Replies (1)
Vodacom
Vodacom's reply27 Aug 2015, 18:19
Official
Hello chilipip,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM