So what can you tell me about my contract?

<p>I took out a 24 month contract on a Smart L at R464 a month. In month 17, last month, the discount that has always appeared on my invoice has dissapeared (CIB Discount). I have spoken to 6 different people, to finally land up at a place called the solutions department, who actually have no solution at all. They cannot tell me why the discount was removed, the cannot tell me when I did the upgrade, they cannot give me a copy of the contract, the cannot tell me how many months I got the discount for, so in actual fact they should be called the useless department.</p> <p> </p> <p>Please do one of the following</p> <p>1) Fix the discount</p> <p>2) Send me the cancellation documents.</p> <p> </p> <p>After 10 years of good service from vodacom, it seems that they have take a nose dive. I'm quite happy to go somewhere else.</p>