So useless

I have been struggling with a data line for weeks on end. I have raised calls to Vodacom's service desk numerous times each time wasting valuable time and this a few hours. The calls have been escalated to the technical department (cic) twice and I have also sent an email, without one call or reply back although the one time they did send me an sms stating they tried to contact me (BS!) I have provided an alternative number on email as well incase your call get blocked as spam.

When I take as sim card from another device I get expected speeds but when I put in my 082-- data line number I get much slower terrible speeds (<5mb a second). And very often the connection just totally dies, cutting off connections to RDP sessions etc.

I am extremely frustrated not only because I'm paying for a service I am not receiving, not because in spite of this they have the audacity to raise prices but because of the lost time and work trying to resolve this each time a useless service desk call and some of the time being met with total arrogance and incompetence. And although I hate resorting to these platforms the utter failure of Vodacom leave me no choice. I would suggest taking your business elsewhere for more peace and content.

To be transparent about your commitment perhaps consider changing your name to Slowdacom or no-show-dacom and your slogan to Further apart.