So *********
<p>I have a 10 Gig data contract with vodacom (24 months). According to the agreement I pay R79 a Gig on top-up. In June they contacted me to tell me that I can upgrade my contract. Since then if I want to buy a Gig on top-up I have to pay R149. My contract expire in September but it seems to me that since I have not upgraded they are trying to bully me by double charging for extra data. We as customers have to abide by the terms and conditions for 24 months but it seems that Vodacom can change when they feel like it, well to me it is totally ********* and I will not let them bully me. I was planning to upgrade but now I am so disappointed and disgusted with the way they do business that I have to cancel my contract purely on principal.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
