HN
Hazel N
1 reviews | Active since Apr 2022
03 Sept 2025, 16:39
So unbelievable
I was called by a lady from vodacom direct and told me that I am paying more for less, then i will get more for less , little did i know that my invoice will come inflated with +~1000 rands. How can they do this to us as customers. They even say all calls are recorded i want that record. So disappointing that this hige network provider can do this to me.😭😭😭. People please don’t trust any agent calling from reputable companies anymore.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Sept 2025, 08:03Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply04 Sept 2025, 08:03
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
