So tired of trying I am literally nauseous

Wed 28th October: I phoned to cancel my contract with Vodacom. I filled in the form and paid the money.<br> <br> Thurs 29th Oct I phoned to find out if I could retract my cancellation and upgrade instead. I was told I could do so. The agent proceeded with the upgrade. I received notification throughout that day and night.<br> <br> Friday 30th Oct I received an SMS that I was converted to prepaid. I tweeted and phoned customer services. The customer services agents were *********** and I was transferred between abut 3 departments.<br> <br> Mon 2nd Nov I received a reference number for query to be resolved. I received my new handset and sim card.<br> <br> Wed 4th Nov: I phone back for another reference.<br> <br> Thursday 5th Nov: I phone back and get told to wait another 24hrs before phoning back.<br> <br> Friday 6th Nov: I phone back and get told to phone back by 2pm Sat the 7th.<br> <br> Sat 7th Nov: I phone back and get told to phone upgrades Mon 9th Nov.<br> <br> Mon 9th Nov: I phone back and get told to fill in a reactivation form and wait another 24 to 48 hrs. I received a statement with R4000 to pay. I receive an invoice with data but I have been on prepaid and not been connected for almost two weeks.<br>