1 reviews | Active since Jul 2016
So this is how Vodacom treats their customers
<p>As customers of Vodacom for more than 10 years we pay our bill dutifully everymonth. Then Vodacom decides to put debit orders through our account for monies we do not owe. We point it out to them, they sent us an email confirming that they made a mistake, and then in any event cut off all the phones on our contract!. My daughter is an Au Pair to a celebral palsy little girl, who needs to be taken to therapy on a daily basis and closely monitored. Should anything happen to this child or there is a crisis she needs her phone to call for help and assistance. SO WHOW Vodacom, you outdone yourselves this time. Maybe time to start looking at an alternative service provider!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
In due course........ typical!! My daughter needs her phone as I explained, and "in due course" is NOT the answer or service we need here.
In due course........ typical!! My daughter needs her phone as I explained, and "in due course" is NOT the answer or service we need here.
