SO SICK OF VODACOM'S DISGUSTING CUSTOMER SERVICE

<p>So here I am again in LESS than a week and I am complaining about Vodacom AGAIN!!!!! This time it was not my mother having a bad experience it was me. I am trying to help my mother do a sim swap and I put the new sim card into her phone and call the sim swap line....and after the whole thing of press 1, enter your number ...blah blah blah I eventually get to speak to a human being. This T.....Motlari (not sure if that is correct) I may have heard incorrectly as the line was not clear - however that is how bold this guy is when I asked him for his name after a rude call. I get to speaking to him and explain that I am wanting to do a sim swap on behalf of my mother please could he assist me. He starts asking me the securtiy questions.....and I am battling to hear what he is saying the line is not clear....I URGE WHOEVER THE MANAGER IS TO PLEASE LISTEN TO MY CALL.....and let me know if I am being unreasonable when I say this man is very rude......anyway after lots of back and forth questions and not a very clear line I'm told my mother needs to go into the shop and do the sim swap. THIS GUY'S ATTITUDE STINKS......</p>