DC
Danielle C

1 reviews | Active since Jul 2014

06 Jul 2015, 13:28

SO SICK OF VODACOM

I have been struggling with Vodacom since October 2014 every month! I have regretted ever getting a contract with them as there accounts team service team etc are not up to scratch. I am so tiered of fighting and have decided I am going to small claims court I am adhering to my part of the contract and they are not so why if we just forget something or have a problem its our problem and we are in trouble but Vodacom can do just what they want.<br> <br> I have been having problems with my account and them harassing me for payment or weeks when the payment was done the end of the previous month already. I have asked them numerous times to amend my statement as they have an incorrect amount and officially missed something but they revues to assist me at all.<br> <br> I HAVE HAD MORE THAN ENOUGH!!! and they have still not fixed my account as well as every month I make a payment then or three weeks after the payment they harass me for the payment then I have already sent it to them about 50 time via mail and fax. and this just continues and continues and continues

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Replies (1)
Vodacom
Vodacom's reply06 Jul 2015, 14:37
Official
Hello danielle@!,

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards

Vodacom Consumer Website Team