1 reviews | Active since Jul 2016

19 Jul 2016, 09:44

SO SICK OF VODACOM!!!

<p>My contract ended with Vodacom LAST year in November and they have confirmed coulntelss times telephocilaly that the account has a zero balance and has bee closed. Yet on ITC its showing still open and i owe them.. I then called last week again, a lady called Bongiwe promised to send me a letter in 48 hours to confirm that the acoount is closed.. To date i still have not received anything. To even show how ************ they are they wouldnt even give me a reference number.. </p>

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Replies (1)
Vodacom
Vodacom's reply19 Jul 2016, 10:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team