So sick of incompetence

<p>On the 21st of September (after a long fight with Vodacom since the 7th of September) i contacted the accounts department to query about a double payment that was made (i made an EFT payment on the 30th of August as i requested Vodacom to cancel debit orders on my account due to the fact that i get my salary on different days only to be debited on my account the following day) on one account, to be transfered over to a different account. i was informed that it has been done. Yesterday, the 10th of October, I recieve my statement, guess what, it has not been done... the credit of R 1170.00 on my 1st account has still not been transfered over to my 2nd account. I am also being charged for attempted debit orders when I have repeatedly told the accounts department and call centre to cancel the debit orders. i have actually had enough of this. either the call centre is not doing their job correctly or there is a problem with the accounts department. i need this to be sorted out TODAY and not a month later. </p>