SO SAD!!
<p>Vodacom 4 U Vaal Mall. I upgrade on the 1 Febr 2017 and was advise that the stock of phone's will be received on the Friday. I phoned them on Friday with the answer they did not receive any stock. The stock will be coming on Saturday. On Saturday I phone. just to be advised that the phone ( Hauwei P9 Lite) is not available in SA. I the phoned Huawei SA and was informed the they do have stock, having a reference to my call to Huawei. By phoning Vodacom 4 U Vaal Mall (speaking to Gert) is was again advised the it stock is on back order. That I have to wait or take another phone. I then phone Rene at Vodacom in JHB where by she knows the store in Vaal Mall and she asked if it was Gert's store. Rene would call back to inform me what the situtation was but to no avail. This was a very bad service expierance , as I already paid for a cover for the phone and paid my upgrade fee.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
