1 reviews | Active since Jul 2016
So now we paying for the billions that Vodacom lost over a Please Call Me?
<p>So Vodacom keeps taking my airtime and every time I call they would say it's the background applications that use up my airtime and this morning I made a call knowing exactly that I have the night shift only to find that it has been forfeited because I recharged before it actually ended, that doesn't even make sense. So why don't they let us know of their new rules as much as they do with their promotions... On the other hand my ma has been using it for more than 10 years and yet she has never been rewarded as a loyal customer but they are able to give new numbers airtime just so they can blind them. Vodacom only cares for their contact customers and now they *****ing from their prepaid customers to make up for what they have lost... I can no longer sit back anymore, it's a great network but they should stop treating their customers like this!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
