So nice to be ignored.

<p>I report a problem, get **** to about the problem, I report the lie, get **** to about feedback, I follow up and then simply get ignored.</p> <p> </p> <p>YOUR people spotted a problem on my account and escelated it, too which I get told it is not Vodacoms problem, there is nothing wrong. Yet somehow my account, with NO APN settings and NO internet service, manages to use data. But apparently Vodacom does not care.</p> <p> </p> <p>Even after, I escelated the lies fed to me by your data team, the problem persisted. I have an SMS from Vodacom confirming that the internet service on my line has been disabled, my sim card according to Vodacom is physically incapable of making an internet connection, yet 3 days after that 105mb of the 'Good faith' data Vodacom gave me, got used.</p> <p> </p> <p>Explain this to me, how is data being used when Vodacom themselves have disabled my sim cards ability to make a data connection? Regardless of the fact that I do not have APN settings on my device.</p> <p> </p> <p>YOUR people spot something suspect, data being used for the exact same duration start at the exact time of the day, being made more suspicious that that time happens to be 3am, yet there is nothing wrong, even though the device has not active internet services. Genuinely can you explain to me how a device with a network disabled internet service, is being charged for making internet connections?</p> <p> </p> <p>https://www.hellopeter.com/vodacom/reviews/shocking-feedback-9- ********** </p>