So my story goes like this I updated my banking details on the 17th of December then on the 19th I got a confirmation SMS that my banking details have been updated cool staff now on my debit order date they still go into the old account when I call custom

Item: Vodacom
Rating: 1
Author: Matsie M

Poor services I got I regarding my debit order that

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Replies (1)

Vodacom's replyOfficial

01 Jan 2026, 10:06

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply01 Jan 2026, 10:06

Official

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team