DP
Denesh P

1 reviews | Active since Aug 2012

29 Dec 2016, 14:06

So much for next day delivery!!!

<p>I ordered a new phone online last Friday & after calling the contact centre 4 times i keep getting the same response of "the confirmation department" is going to call me!!!</p> <p> </p> <p>Why does Vodacom stick to the "next day delivery" if its now bordering on a week, and yes i understand that Monday & Tuesday was a holiday but today is Thursday...</p> <p> </p> <p>Quite evident that Vodacom doesnt need the business and that after being a faithful customer for the last 9 years its time to change.</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply29 Dec 2016, 14:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team