So many problems just to get a new contract - Number porting

<p>To whom it may concern.</p> <p> </p> <p>I struggled the past 2 months to get a new contract, and since i've got one now, the problems does'nt seem to stop. When i registered for a new contract (i have three on my name, and this one is for my father who i'm switching from virgin mobile) i was told that the system changed and that i can't do a number port online anymore and that i need to go to a vodacom shop. They also told me not to put the vodacom sim card in my phone, as it will trigger the activation of a new number, before porting.</p> <p> </p> <p>So this afternoon i went to a vodacom shop and they told me that they can't do a number port as it's already been activated and that they suggest i call the customer care line. The customer care line also can't help me in this regard.. </p> <p> </p> <p>Please help me! I do not want a new number! I want to use the existing virgin mobile number!</p> <p> </p> <p>Please contact me asap!</p> <p> </p> <p>kind regards, </p> <p> </p> <p>Reenen</p>