RC
Reporting C
1 reviews | Active since Nov 2020
06 Nov 2020, 13:17
so many problems again ... so much aggravation
1) Bought fibre as per the sales agent guy who told me the most i would pay per month is R 599 - why am I being billed nearly R 800 ?
2) why does vodacom change questions to closed when they don't answer them ?
3) what happened to the FREE GIGABYTES of fibre I was promised before my fibre was installed ?
4) Why is there so many problems with you ??????
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Nov 2020, 14:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Nov 2020, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Nov 2020, 14:53Dear Customer
We have noticed that you were already assisted by a Hello Peter agent.
Regards,
Vodacom Consumer Website Team
We have noticed that you were already assisted by a Hello Peter agent.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Nov 2020, 14:53
Official
Dear Customer
We have noticed that you were already assisted by a Hello Peter agent.
Regards,
Vodacom Consumer Website Team
We have noticed that you were already assisted by a Hello Peter agent.
Regards,
Vodacom Consumer Website Team
Best regards,