1 reviews | Active since Jan 2017

24 Jan 2023, 12:45

so its not uncapped after all

5G uncapped, get a sms saying limited to 400gigs, after struggling to chat to a call centre managed to chat to a very helpful lady, asked what this sms meant, was told its the new fair use polocy that clients are abusing the service. Uncapped what does it mean then, Vodacom has become a faceless company, ripping people off.

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Replies (1)
Vodacom
Vodacom's reply24 Jan 2023, 13:37
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team