AS
Amo S
1 reviews | Active since Dec 2024
19 Dec 2024, 13:33
So I wrote an email here on hello Peter regarding my vodacom contract I took vodacom called me an I was told that my Account is at the legal department an I should call them I find it very useless to do so because obviously I will be told to pay the money
So I wrote an email here on hello Peter regarding my vodacom contract I took vodacom called me an I was told that my Account is at the legal department an I should call them I find it very useless to do so because obviously I will be told to pay the money I told have the consultant obviously called me to close thus ticket an be like this matter is solved which is not !! Very disappointed I want to speak to the director please!! Because clearly people can't do they job !!
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Replies (1)Vodacom's replyOfficial
19 Dec 2024, 16:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Dec 2024, 16:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
