AS
Amo S

1 reviews | Active since Dec 2024

19 Dec 2024, 13:33

So I wrote an email here on hello Peter regarding my vodacom contract I took vodacom called me an I was told that my Account is at the legal department an I should call them I find it very useless to do so because obviously I will be told to pay the money

So I wrote an email here on hello Peter regarding my vodacom contract I took vodacom called me an I was told that my Account is at the legal department an I should call them I find it very useless to do so because obviously I will be told to pay the money I told have the consultant obviously called me to close thus ticket an be like this matter is solved which is not !! Very disappointed I want to speak to the director please!! Because clearly people can't do they job !!

0
Replies (1)
Vodacom
Vodacom's reply19 Dec 2024, 16:15
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team