LH
Lynne H

1 reviews | Active since Jun 2015

12 Jan 2018, 10:52

So how is that for being dedicated to a service provide

I am valued client of Vadocom for the past 10-13 years and decided it time of an upgrade,

So on the 24th of November 2017 i app**** online which was unsuccessful after numerous attempts so instead i call ********** 4 so get approved and am advised delivery will take place in the 5 -10 working days,

So despite numerous of efforts and just being past around to date i still don't have a device. You must also understand that i as the client have been doing all the running around phoning following up and no joy.

So how is that for being dedicated to a service provider.

Regards Lynne

0
Replies (2)
Vodacom
Vodacom's reply12 Jan 2018, 11:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Jan 2018, 08:11
Official

Dear Lynne

Thank you for your patience.

I've responded to you via SMS with feedback.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian