1 reviews | Active since Nov 2016

10 Nov 2016, 21:32

So Frustrated with Poor Service

<p>I went into Vodacom Canal Walk on Saturday 05 November to upgrade my contract as my contract is due. I was told that because I recently (about 6 months ago) changed the account holder details my account was 'locked' and the assistant assured me that he would log a complaint and it would be unlocked by Monday.</p> <p>I went to Cavendish Branch on Monday and the account is still locked.</p> <p>Phoned Cavendish on Wednesday, the account is still locked.</p> <p>Phoned Cavendish branch today (Thirsday) to see if there is any progress and NO ANSWER.</p> <p>I am beyond frustrated - all I want is to be able to do the upgrade in contract that is due to me.</p> <p> </p> <p>I have had terrible service and am on the verge of looking elsewhere for a service provider as I also desperately NEED this upgrade due to my phone having broken.</p> <p>Vodacom, please will SOMEONE actually UNLOCK my upgrade!!!!!!!!!!!!!</p>

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