1 reviews | Active since Feb 2018
So fed up with Vodacom not giving me what they promise me for the 3rd contract in a row!
And again Vodacom fails me and reminds me why I did not want to renew my contract with them for the second AND third time. Again, I fall for what they promise me... and yet again they fail to give me what they promise and sell to me when I phone to cancel my contract. Well NEXT time I won't fall for it again and I WON'T use Vodacom again! I have opened enquiries twice now and they close it without letting me know the outcome! They did not give me my once of 10 gig data from what I could see and now I don't even get my monthly 2 GIG data.
Come to the party people!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Cornelia Kerkhoff,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved as per SR: ***.
Regards
Randall
Good Day Cornelia Kerkhoff,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved as per SR: ***.
Regards
Randall
