So fed up with vodacom

<p>On the 30 I phoned vodacom to cancell my contract and activate my caller id, the consultant told me about a current data offer that they have and I took it up and was told that it would be active on the 01/09/2016 which never happened.The caller id was never activated and when I called back I was told that the consultant was supposed to activate that before activating the data offer and to me that clearly shows that she didnt care about my needs at all and only wanted to push sales, I have been phoning vodacom since and have been sent back and fourth with no resolution to this and sometimes they would drop the phone or promise to call back and never do.This is so frustrating because my contract was suppose to end on 29/08 and it debited again in September.I cant even see who is calling me and vodacom does not seem to care and they dont even know when will this be resolved. Complaint ref 1- ********** 9868</p>