nA
naomi A

1 reviews | Active since Feb 2020

27 Feb 2023, 15:21

So escalated custome...

So escalated customer service and invoicing department for none answering of calls ....rudeness of invoicing department....and both departments putting you on hold over 10mins and I pay the airtime bill month end right? Mr Auret long time client to complaints at Vodacom....just to be informed it was due to load shedding all this happened . Where ever...in your life .. !!!! Dont use them ......Vodacom from floor to top kahoona...obviously just dont care about you as paying customer....Utilize them at own risk

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2023, 15:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,