nA
naomi A
1 reviews | Active since Feb 2020
27 Feb 2023, 15:21
So escalated custome...
So escalated customer service and invoicing department for none answering of calls ....rudeness of invoicing department....and both departments putting you on hold over 10mins and I pay the airtime bill month end right? Mr Auret long time client to complaints at Vodacom....just to be informed it was due to load shedding all this happened . Where ever...in your life .. !!!! Dont use them ......Vodacom from floor to top kahoona...obviously just dont care about you as paying customer....Utilize them at own risk
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Replies (1)Vodacom's replyOfficial
27 Feb 2023, 15:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Feb 2023, 15:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
