LB
Lindie B

1 reviews | Active since Sept 2016

19 Sept 2016, 15:24

So dissapointed in Vodacom

<p>Vodacom send me a product that I didint watn. I send it back but now I am paying for something I dont have. When I asked them to cancel my unwanted product, they cancel the wrong data contract. I am still paying and now they are letting me know that I owe them money.</p> <p> </p> <p>The call center was so un helpfull. I spend two hours on the phone today and I am still paying.</p>

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Replies (1)
Vodacom
Vodacom's reply20 Sept 2016, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team