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Anthea S
1 reviews | Active since Oct 2021
25 Oct 2021, 12:59
So disappointing!
Since Vodacom and Basebone Content Services are in cahoots, I’m copying the same review:
How is it allowed for Vodacom to, without my knowledge or explicit consent, subscribe me to this sketchy app??
*** is Basebone Content Services at R7/day??How long have I been paying for this? I can only go so far as Oct 2020 in my statements, when this plundering was already going on! How deep in the fine print was this buried??
Is there a way to get reimbursed or is it considered a futile to ask for one’s money back from *******?!?
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Vodacom's replyOfficial
25 Oct 2021, 13:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Oct 2021, 13:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Anthea S's updateReviewer Update
27 Oct 2021, 10:08I am not available in the afternoons. Mornings only.
AS
Anthea S's update27 Oct 2021, 10:08
Reviewer Update
I am not available in the afternoons. Mornings only.