MT
Mpho T
1 reviews | Active since Nov 2024
22 Nov 2024, 16:46
So disappointed in vodacom
I'm so disappointed in vodacom with deliveries. How come you hand an order to courier company then you don't follow up. I app**** for data sim only, since Friday last week even today it still says out for delivery. I tried calling them yesterday they are busy referring me back to skynet as if I'm the one who is working with skynet. As for Skynet I don't even want to mention them because I won't waste my time with poor service.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Nov 2024, 11:29 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Nov 2024, 11:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
MT
Mpho T's updateReviewer Update
25 Nov 2024, 08:59I'm still waiting for the call.
Just a quick question: How do you work with Skynet with such bad reviews, more than 3k customers are not happy with their service but you still use them, why?
Just a quick question: How do you work with Skynet with such bad reviews, more than 3k customers are not happy with their service but you still use them, why?
MT
Mpho T's update25 Nov 2024, 08:59
Reviewer Update
I'm still waiting for the call.
Just a quick question: How do you work with Skynet with such bad reviews, more than 3k customers are not happy with their service but you still use them, why?
Just a quick question: How do you work with Skynet with such bad reviews, more than 3k customers are not happy with their service but you still use them, why?