So Disappointed

I bought a tablet from Vodacom and i had problems with it. I called vodacom on the 18th and 19th of March 2014 using my *** number to notify them what happened with the tablet and they said to me they will check and listen to the call that i made after receiving my tablet and they will get back to me within 48hours. Themba Sibisi working for Vodacom called to find our the details and what happened and then he said he will contact me again within 48 to 72 hours and that was the last time i heard from him. I followed it up a couple of times to find out what is happening and i could not get any help instead i was transferred from one person to another. I did not pay my account end of May, hoping that they will contact me so that we can sort this thing out but so far no one contacted me. I am not going to pay my tablet account again end of this month and i will block their debit order from my bank. I am so disappointed with vodacom service and its unbelievable because i always received a good service until now after this stupid tablet.