1 reviews | Active since Dec 2016

09 Dec 2016, 06:52

so disappointed

<p>I won free 600 minutes on the play every day for 14 days, and this was not issued, this is not the first time I have complained to vodacom about issues I have experienced, and you don't get feedback from Vodacom, so now I am posting this, hopefully I will get a response. </p>

0
Replies (3)
Vodacom
Vodacom's reply09 Dec 2016, 08:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update12 Dec 2016, 06:53
Reviewer Update

Still no one has contacted me from Vodacom.... They over promise and under deliver, will definitely be changing service providers, if this is the service vodacom offer.

's update14 Dec 2016, 06:14
Reviewer Update

Still no call from Vodacom.... Absolutely pathetic service