So DAMN Useless!!!
<p>It's been more than a month with no feedback from Vodacom. After a tweet they decide to contact me. The "Customer Service Consultant" that called me tells me that since the phone is with WeFix now, I have to deal with them (best believe I will) and offers me R200 airtime for the money spent on the screen protector since their useless staff did not advise I would need to replace it when the phone comes back (So the phone cme back not fixed and no screen protector). R200 does not cover what I have been through, my job suffering and being drained by this! Before I took it there it went in with vodacom. The reason why I took it there is because it came back with the same issue it went in for at Vodacom. I waited for 2 weeks with a phone that was giving me issues to get help and feedback on my issue with no luck. You know nothing about customer service and are very useless. I can not wait for this damn contract to end so I can port back to my network. Stop calling my husband and I and offering things cause we want nothing to do with your useless service and products. If you dare contact me again, you will regret it. Mxim!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
