1 reviews | Active since Mar 2009
so baffled, i still don't know how to title this review...
I am more baffled than I am mad really. Today I found out, that the reason for receiving unknown calls all the time is due to my CLI not being activated. Wasnt informed of this when i signed up and I certainly wasnt informed that because i am a contract customer, that i would have to pay for it. Basically i have to pay to know who is calling me. You know, i've never experienced this with any other service network. Its a bit strange and just a tad s,h,a,d,y. I'm not worried about the R9.00 extra, but it would be cool to be informed of this and also i still find it weird that one would have to pay to know who is calling you, even if the person is on your contact list. Kinda disappointed Vodacom....
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Hi Angelique
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Hi Angelique
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
