TN
Theresa N

1 reviews | Active since Jun 2010

14 May 2019, 11:51

So bad its embarrassing.

I personally believe this is the worse network in South Africa. I constantly have no signal or "not registered on network". Banking or making and receiving phone calls are a nightmare as I have to travel to an area with signal.

0
Replies (4)
Vodacom
Vodacom's reply14 May 2019, 13:51
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

TN
Theresa N's update14 May 2019, 17:54
Reviewer Update
Kindly advise HOW will you get hold of me when I just told you there is no signal. And it's not as if I live in the bundy's.
Vodacom
Vodacom's reply20 May 2019, 14:34
Official
Dear Customer

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 

We tried calling you multiple times but the number is unavailable. Please contact our customer care team on 082135 (free call from a Vodacom sim card).

Regards,

Vodacom Consumer Website Team

Best regards,

TN
Theresa N's update20 May 2019, 14:45
Reviewer Update
You are kidding me aren't you. Someone is playing a prank? Of course you wont ******well get hold of me . There is no signal or my phone us constantly not registered on network. What the hell? Fix your problems and stop trying to call me on a non existing signal. I will go over to Cell C.