1 reviews | Active since Mar 2011
Sneaky *******
During the December holidays, whilst not at work and making constant calls, I saw my airtime was vanishing each day. Being fully connected to wifi and having mobile data on my phone, I couldn't figure out why this would be happening. To my knowledge I had no subscriptions, and when I smsd vodacoms number they told me I had none. Yet when I phoned, the consultant told me that I was subscribed to Vlive! What?!! I've never subscribed and would love to see my consent for that. Apparently I've made 37 purchases in the last 3 months at R7.00 per day. I'd like my R259.00 back Vodacom. This is not cool. I wonder how many people you're silently *****ing from.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Ashley
Please be advised we have responded to you with feedback via SMS.
Have a pleasant day further!
Regards,
RJ
Hi Ashley
Please be advised we have responded to you with feedback via SMS.
Have a pleasant day further!
Regards,
RJ
