1 reviews | Active since Oct 2016

02 Nov 2016, 16:36

Sneaky service provider

<p>People beware of this telecommunications service provider. After having R2000 airtime and 13gigs worth of data disappear from my phone overnight, Vodacom told me it was because of my usage. I have been asking for the report that shows my mad usage and no one can show me this report. </p> <p> </p> <p>They are ******* and *****. Please beware!! I will post this message on a weekly based to save consumers out there. Rather use MTN, CellC or Virgin.</p> <p> </p> <p>SAVE YOURSELVES FROM THIS CORPORATE MONSTER!!</p>

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Replies (1)
Vodacom
Vodacom's reply03 Nov 2016, 06:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team