AP
Amanda P

1 reviews | Active since Jul 2011

31 Mar 2018, 15:38

Sneaky monthly charges that appear on my bill. STOP IT

Vodacom, what is Vodafone Live! on my phone bill this month for R79.98??? I am so sick and tired of all these sneaky amounts on my bill. Only 2 months ago you charged me for some gaming **** and now I have a charge for Vodafone Live. I did not subscribe to it, whatever it is, I do not want it, take it off my bill and STOP *****ing my money. Every month I have to check to see what you are trying to sneak onto my bill. I’m so over you. How dare you.

0
Replies (1)
Vodacom
Vodacom's reply01 Apr 2018, 08:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team