TM
Tshepo M
1 reviews | Active since Aug 2012
09 Jan 2026, 12:48
Sneaking in services to my contract I did not authorize.
Vodacom decided to add a service of 4GB Bonus Data Bundle 40% to my contract phone from Dec 2025 without my consent or my authorization. They sneak in a service and I'm being charged R140 for something I know nothing about. This is borderline ********* and doing business in bad faith. I left Vodacom 10 yrs ago and recently came back and took two contract phones and I'm already regretting.
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Replies (1)Vodacom's replyOfficial
09 Jan 2026, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2026, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
