Sneaker cartel

It all started when we did a upgrade on our business fire they delivered a new router time to activate it then i was told its a fibre to home router then they open another sales order by this time we 2weeks without internet after that a vodacom technician came out so the internet was working 100% then a guy called Isaac delete the router at vodacom side this is now 3 weeks later I'm phoning vodacom 10 times a day because till today a month later no one at vodacom can help me at the end off the day we sitting with 13 sales orders and no internet the sales lady Simon Naidoo is also no help till today my last phone call was 30min ago they said they will call me in 10min the account is for Sneaker cartel 164 long street cape town if anybody can help my number is ***