BS
Baiano S
1 reviews | Active since Dec 2009
12 Oct 2016, 22:42
SMS Routing Problem
<p>Good day,</p> <p> </p> <p> </p> <p>I have a Vodacom number ********** 502, and two Telkom numbers ( 081 numbers)</p> <p>All SMS sent from Telkom 081 numbers to this 072 number are not going through, but the vice-versa is successful. . .</p> <p> </p> <p>I have tried sending SMS from 3 different Telkom numbers to my 072 number, but to no avail, but sending back from 072 to Telkom numbers is successful.</p> <p> </p> <p> </p> <p>However, SMS back and forth from Telkom to Telkom numbers are successful. .</p> <p>Please assist.</p>
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Vodacom's replyOfficial
13 Oct 2016, 07:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Oct 2016, 07:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,