1 reviews | Active since Jul 2011
SMS Roaming service not activated
<p>Hi</p> <p>On 6 april I spent 15mins on the phone and was eventually told that SMS roaming on my phone is enabled.</p> <p>I know arrived in the UAE to find out the service is not functional.</p> <p>What do I do now?</p> <p>I had somebody back in SA try to call in again who received no help and was after a long time of getting forwarded and cut off told that prepaid customers can only be helped after 2pm...</p> <p> </p> <p><br />Really terrible service, thank you very much</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
LOL!!!
Obviously nobody contacted me in any way. How you wanted to contact me without roaming was also a joke.
Clearly you just write automated replies on hello peter to make you look good but never really do anything.
IT IS CLEAR YOU DONT CARE ABOUT YOUR CUSTOMERS!!!!
LOL!!!
Obviously nobody contacted me in any way. How you wanted to contact me without roaming was also a joke.
Clearly you just write automated replies on hello peter to make you look good but never really do anything.
IT IS CLEAR YOU DONT CARE ABOUT YOUR CUSTOMERS!!!!