ED
Eduard D
1 reviews | Active since Nov 2012
31 Jan 2020, 11:41
SMS Roaming
I require Assistance to activate my SMS roaming. I've made the mistake to leave South Africa before activating my SMS roaming. I'm struggling to get hold of Vodacom as I can make any calls or send SMS's. The chatbot on their website is not very helpful and they are not replying to my emails.
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Vodacom's replyOfficial
31 Jan 2020, 13:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2020, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team