SMS

Item: Vodacom
Rating: 1
Author: Grethe L

<p>On Friday 7 October at 15:56 I had 112 sms's. On Monday 10 October 2016 at 07:28 I had zero sms's. This is unacceptable. There is no change I sent 112 text messages on Saturday and Sunday!! So where has my sms's gone to??</p>

Helpful (0)

Replies (1)

Vodacom's replyOfficial

11 Oct 2016, 15:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply11 Oct 2016, 15:11

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

SMS

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