FG
Fanie G
1 reviews | Active since Aug 2013
18 Jun 2021, 06:50
SMPT Vodamail with Telkomsa.net email.
Vodacom as company of cellphones not a problem Do however have an internet connection from them via a toggle. The problem is my email adress is an old Telkomsa one. And apparently the outgoing email SMPT is an vodamail one. This results in that not one of my emails go out. I am struggling with this problem for now nearly 2 months. I contacted the vodacom shops nearby aswell as their call centre. Both indicated they acknowledge the problem but don't know when it can be fixed. They also can not give me any other alternative and / of how long this problem will still exists.
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Replies (1)Vodacom's replyOfficial
18 Jun 2021, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2021, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
