HS
Hester S

1 reviews | Active since Apr 2017

05 Apr 2017, 18:06

Smoke signal

<p>Signal in the Hibberdene/Pumula area non exisistant. One pays for a service but no service received. Vodacom must know that signal is extremely poor. So what is been done. Nothing. One can right next to one of their towers and you get a poor signal. How is that possible. Vodacom fix your problem or don't charge for services you cannot render</p>

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Replies (2)
Vodacom
Vodacom's reply06 Apr 2017, 06:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Apr 2017, 07:57
Official

Dear Hester

Please be advised that your query has been sent to our Network team for urgent assistance.

Regards,

RJ