Smart Cell Technologies and Vodacom *****ing from customers

<p><span style="color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;">Good Evening</span></p> <div id="yMail_cursorElementTracker_ ********** 460165" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;"> </div> <div id="yMail_cursorElementTracker_ ********** 461275" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;">Cell number: ********** 027</div> <div id="yMail_cursorElementTracker_ ********** 531441" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;"> </div> <div id="yMail_cursorElementTracker_ ********** 537205" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;">On receiving my vodacom bill I received a shock when I found an additional R390 for content services on the bill. When calling vodacom customer service I was advised that I subscribed to wasp services from Smart Call Technologies. The weird part of all this is that the above number stays in a stand alone modem that does not have the capacity to sms or make phone calls. It's a wifi modem in the house that our phones link to. We did not punch this number in or subscribe to any services using this number. We were also further advised that there is already an additional R600 payable for these services further this month. I've asked vodacom to cancel these subscription services immediately and would like an investigation as to how we subscribed to these services.</div> <div style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;"> </div> <div style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;">The amazing part in all this is that as a contract vodacom client for the past 6 years I'm told that vodacom will debit this money from my account, as there is nothing they can do. They have access to all my past invoices where I have never subscribed to any wasp services and I'm suddenly going to subscribe to R1000 worth of wasp services for one month. Vodacom obviously does not prioritise their own clients as the potential kickbacks must be fantastic from these wasp providers. </div> <div style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;"> </div> <div style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;">Seriously aggrieved vodacom customer.</div> <div id="yMail_cursorElementTracker_ ********** 894389" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;"> </div> <div id="yMail_cursorElementTracker_ ********** 905331" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;"> </div> <div id="yMail_cursorElementTracker_ ********** 906475" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: #000000; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #fffffe;"> </div>