My number ********** 827 has been hacked by smart call under vodacom and claimed that I had rep**** yes to their sms’s However cannot provide proof of that alleged request. I do not and have never agreed to any contract through vodacom what so ever therefore contacted vodacom for clarity and they advised that I had joined a contract via smart call and should cancel with them. I did that today and to my surprise my number has been blocked and now messing up my whole entire banking as I suspected ***** and afraid they would try and hack into my accounts . I am disadvantaged and very much upset with vodacom and want points back from vodacom and for this smart call to be sued for complicating my life!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mr Shabangu,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
As per our telephone discussion feedback was provided pertaining to the above matter.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
Dear Mr Shabangu,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
As per our telephone discussion feedback was provided pertaining to the above matter.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
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